Privacy Policy

This Privacy Policy explains how [UOHA / “we”, “us”, “our”] collects, uses, discloses, and protects your personal data when you visit our website (uoha.co.uk), purchase products, or participate in our spiritual courses and services. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR).

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit
our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us.
Users can always refuse to supply personally identification information, except that it may prevent them from engaging in
certain site-related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the user’s means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

Web browser cookies

Our Site may use ‘cookies’ to enhance the User experience. Users’ web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

The company may collect and use Users’ personal information for the following purposes:

  • To improve customer service. The information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize the user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To process and deliver your orders, enrol you in courses and workshops, and comply with legal obligations.
  • To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or the User may contact us via our Site.

Legal Basis for Processing

We rely on the following lawful grounds:

  • Legitimate Interests – to improve our offerings and site functionality
  • Contract – to fulfil a contract (e.g., course enrolment, order fulfillment)
  • Consent – for marketing communications or newsletters
  • Legal Obligation – for compliance with UK law (e.g., tax reporting)

          How we protect your information

          We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

          Sharing your personal information

          We do not sell or rent your personal data. We may share it with:

          • Payment processors (e.g., Stripe, PayPal)
          • Website hosting and analytics providers
          • Legal or regulatory authorities, where required by law

          All third-party providers are required to respect the confidentiality of your data and comply with the UK GDPR.

          Data Retention

          We will retain your data only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

          Your Rights

          You have the right to:

          • Access your personal data
          • Correct or update inaccurate data
          • Request the deletion of your data
          • Object to or restrict certain types of processing
          • Withdraw consent at any time (e.g., unsubscribe from emails)
          • Lodge a complaint with the ICO (Information Commissioner’s Office)

          Contact us at uoha@uoha.co.uk to exercise your rights.

          Cookies

          We use cookies to improve user experience and analyze site traffic. You can set your browser to refuse all or some cookies or alert you when websites set or access cookies.

          Changes to this privacy policy

          The company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

          Your acceptance of these terms

          By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

          12 May 2025